Moomoo Pet Shipping Policy
At Moomoo Pet, we aim to deliver your orders in a timely and efficient manner. Please review our shipping policy below:
Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
Shipping Time & Costs
Estimated delivery times and shipping costs vary based on your location and chosen shipping method.
For order from 0-100 HKD, the shipping cost is at 30 HKD per order
For order from 100 above and below 300, the shipping cost is 15 HKD per prder
For order from 300 above, we ship free within Hong Kong
Shipping Carriers
We partner with reputable courier services to ensure reliable delivery.
Tracking Information
Once your order has shipped, you will receive an email with tracking details.
Undeliverable Packages
If a package is returned to us due to an incorrect shipping address or failure to collect, customers may be responsible for reshipping costs.